Service Science for Socio-Economical and Information Systems Advancement: Holistic Methodologies

Services both as a science and as a practice in today's corporate environments are suffering from many suboptimalities. A compromise of both organizational and technological aspects provides the answer to many pitfalls and shortcomings currently faced. Service Science for Socio-Economical and Information Systems Advancement: Holistic Methodologies sheds light on a variety of issues and shortcomings of service-based economies by analyzing situations and modern practices that improve the way researchers, field practitioners, and ICT professionals account for their core business service-related activities. This defining body of research provides a broad perspective of how to improve service creation, production, and management of assets.

Adamantios Koumpis heads the research programmes division of ALTEC S.A., which he founded at 1996 (then as independent division of Unisoft S.A.). He is the author of research papers, technical reports, and project deliverables in the domains of data/information management and human computer interaction. His research interests include quantitative decision making techniques and information society economics. He successfully lead many commercial and research projects both at the European and the national level in the areas of e-commerce, public sector and business enterprise re-organization, and information logistics, concerning linking of data/information repositories with knowledge management and business engineering models. Adamantios holds a PhD degree from the University of Kingston (UK) and a bachelor degree from the University of Crete (Greece).