Service Support (CCTA): Part 15 by Central Computer & Telecommunications Agency

Central Computer & Telecommunications Agency

ISBN 10: 0113300158 / ISBN 13: 9780113300150

Published by by Stationery Office, 2000

About this Item

Service Support (CCTA): Part 15. These are USED books. Please only purchase if you are happy with that. Images & Editions We use stock images and database descriptions based on the ISBN. The image shown may NOT be the actual book cover you will receive. Covers, editions, printings, and publishers may differ. If you need a specific cover, edition, or printing, please contact us before purchasing. What ?Used? Means Because these books are pre-owned: Colouring books may be coloured in Textbooks may have answers filled in, highlighting, notes, or underlining Workbooks may have writing inside Access codes, download codes, CDs, DVDs, or online content are usually missing or already used Books that originally came with toys, inserts, maps, cards, or bonus items will usually NOT include them Pages may be folded, marked, or show normal signs of use If you are buying a book for anything other than reading (e.g. colouring, study use, collecting, gifts, specific covers, bonus items, or digital access), used books may not be suitable. Condition All books are listed as Used ? Good Books are clean and readable but not new Some books may have: Writing, highlighting, or markings Folded pages or minor wear A small warehouse or inventory sticker on the spine Original retailer stickers (we do not remove them) Our Process We purchase books by the pallet and scan thousands at a time. For this reason, we cannot photograph or individually inspect every book. Acknowledgement By purchasing, you acknowledge that: You understand the book is used You accept the condition and limitations described above Stock images and descriptions may not exactly match the item received Thank you for supporting Oak Books and helping give books a second life.

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Bibliographic Details

• Title: Service Support (CCTA): Part 15 by Central Computer & Telecommunications Agency
• Publisher: by Stationery Office
• Publication Date: 2000
• Language: English
• ISBN 10: 0113300158
• ISBN 13: 9780113300150
• Binding: Book, Paperback
• Condition: Used

About this title

Synopsis

This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.