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Bibliographic Details

Title: Service Support
Publisher: The Stationery Office/Tso
Publication Date: 2000
Language: English
ISBN 10: 0113300158
ISBN 13: 9780113300150
Binding: Soft cover
Condition: very good

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Synopsis

This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.

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SOVILO
16 Avenue Pierre Paul De Riquet, Can�jan, 33610, France

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