Service Systems Science (Translational Systems Sciences, 2)
Language: English
Published by Springer, 2014
- Hardcover
- New

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In English.
Seller Inventory # ria9784431542667_new
- Title
- Service Systems Science (Translational Systems Sciences, 2)
- Publisher
- Springer
- Publication year
- 2014
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 4431542663
- ISBN 13
- 9784431542667
- Item weight
- 530 grams
- Series
- Book 2 of 38: Translational Systems Sciences
The present volume illustrates a rich and promising research field in service, service systems sciences, by combining and fusing two strands of sciences: the science of service systems and systems sciences of service. The scale, complexity, and interdependence of today’s service systems have been driven to an unprecedented level by globalization, demographic changes, and technology developments, so that it is absolutely necessary now for us to cultivate a new frontier of service research.
In response, service science has emerged during the past decade as a transdisciplinary research field that aims to clarify, analyze, and design the structure and process of service systems. Service science is strongly motivated to prove the science of service systems. To deal with complexity, interactions, and the network of, in, and among service systems, we need to take a more systemic view. Because systems sciences offers a way of thinking in relationships and interaction and theories and models to address complexity, it is legitimate to develop systems sciences of service by explicitly focusing on systemic properties of service and service systems.
As a volume of the Translational Systems Sciences series, this book emphasizes, in particular, a translational systems sciences perspective when the authors are approaching service, service systems, and service innovation. Indeed, the book employs systems sciences as a common framework or language not only to approach service in a holistic way but also to take a translational approach aiming to explain, analyze, design, and support service systems and their evolution.
"Synopsis" may belong to another edition of this title.
About the Author
Professor, Department of Value and decision Science, Tokyo Institute of Technology
Visiting Professor, Hull University Business School (HUBS), UK; School of Business Management, Bandung Institute of Technology, Indonesia
Specialization (part): Systems sciences, Decision systems sciences, Service systems sciences, Operational research/management science
"About the title" may belong to another edition of this title.
Ria Christie Collections
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