nach der Bestellung gedruckt Neuware - Printed after ordering - A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

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Bibliographic Details

Title: The Service Systems Toolbox
Publisher: Picsie Books
Publication Date: 2011
Language: English
ISBN 10: 0956830706
ISBN 13: 9780956830708
Binding: Taschenbuch
Condition: Neu
Dimensions: 254 millimeters width by 178 millimeters height by 19 millimeters depth
Weight: 663 grams

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Synopsis

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

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