Service quality perception in private sector and public sector banks

S. Murugaiyan

ISBN 10: 6139459702 / ISBN 13: 9786139459704

Published by LAP LAMBERT Academic Publishing Apr 2019, 2019

About this Item

This item is printed on demand - Print on Demand Titel. Neuware -The Indian Administration area likewise viewed as the tertiary part of Indian economy today, it comprises a wide range of divisions joined, for example, managing an account, training, lodgings and restaurants, protection, railroads,open organisation, telecom and different administrations. The Service Quality Perception in private sector and public sector banks is analysed by the researcher using weighted Arithmetic mean, Gap analysis, Chi - Square and Analysis of variance. The respondents of both banks are differ in getting the services in the study area.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 124 pp. Englisch.

Seller Inventory # 9786139459704

Bibliographic Details

• Title: Service quality perception in private sector and public sector banks
• Publisher: LAP LAMBERT Academic Publishing Apr 2019
• Publication Date: 2019
• Language: English
• ISBN 10: 6139459702
• ISBN 13: 9786139459704
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 220W x 150H x 9D millimeters 220 millimeters width by 150 millimeters height by 9 millimeters depth
• Weight: 203 grams

About this title

Synopsis

The Indian Administration area likewise viewed as the tertiary part of Indian economy today, it comprises a wide range of divisions joined, for example, managing an account, training, lodgings and restaurants, protection, railroads,open organisation, telecom and different administrations. The Service Quality Perception in private sector and public sector banks is analysed by the researcher using weighted Arithmetic mean, Gap analysis, Chi - Square and Analysis of variance. The respondents of both banks are differ in getting the services in the study area.