Service quality perception in private sector and public sector banks

S. Murugaiyan

ISBN 10: 6139459702 / ISBN 13: 9786139459704

Published by LAP LAMBERT Academic Publishing, 2019

About this Item

Service quality perception in private sector and public sector banks | S. Murugaiyan | Taschenbuch | 124 S. | Englisch | 2019 | LAP LAMBERT Academic Publishing | EAN 9786139459704 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.

Seller Inventory # 116760432

Bibliographic Details

• Title: Service quality perception in private sector and public sector banks
• Publisher: LAP LAMBERT Academic Publishing
• Publication Date: 2019
• Language: English
• ISBN 10: 6139459702
• ISBN 13: 9786139459704
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 220W x 150H x 9D millimeters 220 millimeters width by 150 millimeters height by 9 millimeters depth
• Weight: 203 grams
• Seller catalogs:
  • Bücher

About this title

Synopsis

The Indian Administration area likewise viewed as the tertiary part of Indian economy today, it comprises a wide range of divisions joined, for example, managing an account, training, lodgings and restaurants, protection, railroads,open organisation, telecom and different administrations. The Service Quality Perception in private sector and public sector banks is analysed by the researcher using weighted Arithmetic mean, Gap analysis, Chi - Square and Analysis of variance. The respondents of both banks are differ in getting the services in the study area.