Shifting the Monkey

Poor employees get a disproportionate amount of attention. Why? Because they complain the loudest, create the greatest disruptions, and rely on others to assume the responsibilities that they shirk. Learn how to focus on your good employees first, and help them shift these monkeys back to the under-performers. Through a simple but brilliant metaphor, the author helps you reinvigorate your staff and transform your organization.

Benefits:

• Find out how and why responsible, hardworking employees often get saddled with too many monkeys--the responsibilities, obligations, problems of unmotivated peers, and how that imbalance can undermine organizational success.
• Learn how leaders can put monkeys back where they belong and focus on supporting and cultivating the best employees.
• Discover the critical issue at the heart of many dysfunctional organizations--a culture and workflow dominated by the complaints, excuses, and poor performance of a few people.
• Examine the top nine excuses and techniques people use to shift their monkeys, then equip yourself with strategies for deflecting each.

Contents:
Chapter 1: It's a Jungle Out There
Chapter 2: Out-of-Place Monkeys
Chapter 3: Where Is the Monkey, and Where Should It Be?
Chapter 4: Treat Everyone Well
Chapter 5: Make Decisions Based on Your Best People
Chapter 6: Protect Your Good People First
Chapter 7: What Monkeys Do You Shift?
Epilogue: Keeping Monkeys on Your Mind

Todd Whitaker, PhD, is a professor of educational leadership at Indiana State University. Recognized as a leading presenter in the fields of education and leadership, his message has resonated with over a million professionals around the world. One of the nation's leading authorities on employee motivation and leadership effectiveness, he has written more than 20 books.