Synopsis
"6 Shortcuts to Employee Engagement" is a treasure trove of easy-to-implement, high-impact ideas for healthcare leaders struggling to keep employees engaged. It provides structured, sustainable, simple, and practical solutions for employee engagement challenges, plus 12 turnkey Bonus Tools and 4 Videos to streamline implementation of ideas. Take the shortcut to improved: •Satisfaction•Safety•Productivity •Efficiency •Quality of care•RetentionWith these transformational ideas and tools, it couldn’t be easier!"6 Shortcuts to Employee Engagement gets right to the heart of what's needed in healthcare today: improved employee engagement. Using a translational approach, Vicki synthesizes current evidence-based research about employee engagement and combines it with success stories of organizations that are doing things right. And the shortcut format is perfect for busy leaders. Every healthcare leader should read this book!"Neil Meltzer, President & CEO, LifeBridge Health
About the Author
A highly regarded speaker, author, facilitator and consultant, Vicki Hess, RN, MS, provides her clients with expertise in employee engagement as well as workforce and leadership development. With more than 30 years of hands-on business and healthcare experience, Vicki's purpose is to provide inspirational and evidence-based strategies for workplace engagement to change thinking and improve outcomes. She works with healthcare organizations and associations across the country to positively impact employee engagement through consulting, workshops, retreats and keynote presentations. Vicki is one of about 250 women in the world to have earned the Certified Speaking Professional (CSP) designation...the speaking profession's international standard for platform skill. In 2013, she was voted a TOP 5 Healthcare Speaker by Speaking.com for the third year in a row. Vicki began her work in nursing as a second career in the early '90s as a Staff Nurse. She was fortunate to join the Staff Development department of Sinai Hospital, an urban teaching hospital in Baltimore, Md., which eventually became part of a major health system, LifeBridge Health. Ultimately, she was responsible for the non-clinical training and development of 6,000 employees system-wide. Vicki holds a BSN from the University of Florida and a Master's Degree in Human Resource Development from Towson University. She was an adjunct professor at Johns Hopkins University Graduate School of Business for five years. In addition to this book, Vicki is the author of several others, including SHIFT to Professional Paradise: 5 Steps to Less Stress, More Energy & Remarkable Results at Work and The Nurse Manager's Guide to Hiring, Firing & Inspiring (Sigma Theta Tau International, April 2010). She has also written for Hospital & Health Network, Becker's Hospital Review, NurseTogether.com and the Baltimore Business Journal.
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