Six Sigma Business Scorecard : Creating a Comprehensive Corporate Performance Measurement System

Six Sigma has become a widely recognized strategic tool to improve business performance and profitability. Many books cover basic Six Sigma concepts, but none detail the most critical element of its improvement methodology: performance measurements.

Without a strong grasp of performance metrics, a company can have no clear, quantitative indication of its quality improvement. The is a unique approach to measuring performance. It allows companies to track their improvements in quality and profitability--and make adjustments if such improvements are not up to expectations--while implementing Six Sigma. Without a comprehensive performance measurement strategy, your company can't hope to reap the many benefits of Six Sigma. This guidebook will show you how to implement a successful, statistically rigorous Six Sigma program.

* Provides numerical methods for evaluating a corporation's Six Sigma success (or lack thereof)
* Written by an author with twelve years teaching experience at Motorola University
* Builds on the recognized Business Scorecard approach

Praveen Gupta has been president of Quality Technology Company since 1989. Mr. Gupta was present at the origin of Six Sigma and taught Six Sigma at Motorola University for more than a decade. His first project was completed in 1988 and saved his company more than $250,000, earning him a prestigious CEO Award. Mr. Gupta wrote a monthly column, Mastering Six Sigma,, and co-authored the popular Six Sigma Deployment He holds a BSEE from Indian Institute of Technology, Roorkee, India, and an MSEE degree from the Illinois Institute of Technology, Chicago. He is also a Master Six Sigma Black Belt and a Fellow of the American Society for Quality.