The Six Sigma Handbook: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels

The most comprehensive Six Sigma reference available, now revised and expanded

Completely rewritten and reorganized, this second edition of The Six Sigma Handbookcovers all the basic statistics and qualityimprovement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book's position as the leading comprehensive guide to Six Sigma.

Key changes to this edition include:

• New chapters on DFSS (Design for Six Sigma); Minitab, the most popular statistical software for Six Sigma; Six Sigma philosophy and values; flowcharting; and SIPOC
• Coverage of the core problem-solving technique DMAIC (Define, Measure, Analyze, Improve, Control)
• Dozens of downloadable, customizable Six Sigma work sheets
• New material on important advanced Six Sigma tools such as FMEA (Failure Mode and Effects Analysis)

Thomas Pyzdek is a quality consultant, entrepreneur, author, educator, software developer, and speaker. He writes a regular column for Quality Digest and is a Fellow of the American Society for Quality (ASQ). He conducts seminars on Six Sigma for the American Society for Quality, and has received that organizations "Edwards" award. His clients and employers cover a wide range of industries including Ford, GM, McDonald's, Avon, Hughes Aircraft Company Missile Systems Group, and the Tucson Medical Center.