Cutting through Six Sigma�s strange terminology and consultancy speak, this guide aims to remove the mystique by delivering Six Sigma in a down to earth, approachable and logical format.

MINITAB�: For each tool, this guide details how to enter the data into MINITAB and interpret the results, whilst providing hints and tips to help avoid the common pitfalls.

Interactive: Data files and templates for all the examples are available online Routemaps: A logical flow is provided through each DMAIC phase, and detailed routemaps are provided for graphical tools, hypothesis tests and Statistical Process Control (SPC) charts.

Who should use this book?

Six Sigma Trainees: Both during and after training, this guide provides an invaluable reference text to those who are actually implementing Six Sigma methodologies in an organisation.

Six Sigma Project Sponsors and Managers: For those who are accountable for deploying Six Sigma throughout an organisation, but who might not have been Six Sigma trained, this guide will provide an overview and crash course in the tools and techniques that your project teams are trained in.

Six Sigma has a lot of new terminology, and this guide aims to cut through that terminology in order to enable Six Sigma managers to connect with those that have been trained.

About the Author

Quentin Brook is the Managing Director of QSB Consulting, a specialist provider of Six Sigma consulting and training.

Having graduated from the University of Bath (UK) in 1994 with a 1st Class Engineering and Management degree, Quentin developed his experience of statistical quality tools in the automotive industry of Detroit and aerospace industry of the UK.

He trained in Six Sigma with GE Aircraft Engines in Cincinnati before moving into management consultancy for several years. In 2001, Quentin set up QSB Consulting - a provider of Six Sigma training and advice to a diverse range of clients worldwide. He lives in London, UK.

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