Computer simulation modeling, the new force in business, allows managers to see the results of a process change before committing time and resources to it. The Simulation Modeling Toolkit is vital to understanding numerous applications of this important process. Its methods and techniques will help any reader reduce time and risk in developing new products and serving customers, and the CD-ROM insert enables the user to create and run simulations from start to finish.

About the Author:

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus. Kerim Tumay, M.S., is the Vice President of Modeling and Simulation Solutions at CACI Products Company, and an accomplished author and lecturer on the subject of simulation modeling and analysis. Tumay has contributed to the successful use of simulation tools and methods in hundreds of organizations, including Boeing, DuPont, Ford, and Ernst & Young along with numerous academic institutions.

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