Widely acclaimed for its action-oriented, three-stage model for helping, this fifth edition offers new insights to help facilitate client change. Emphasis on reducing client inertia and motivating client action; also explores the "shadow side"--the reality that some clients cannot be reached.

About the Author

Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, leadership, the management of innovation and change, and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide.

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