Skills for Communicating with Patients, Second Edition

Jonathan Silverman; Suzanne M. Kurtz; Juliet Draper

ISBN 10: 1857756401 / ISBN 13: 9781857756401

Published by CRC Press, 1998

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1857756401I4N00

Synopsis:

This book is vital for health service managers and clinicians, in both purchaser and provider organizations, in community and hospital settings. It helps the reader understand the principles and purposes of casemix and provides practical examples of using casemix groupings to manage services better. Its lessons are not just for acute services, but provide a way of understanding the complete spectrum of services required for a wide range of conditions, from individuals at risk to those with irreversible and progressive disease. The book explains why casemix groups are useful and the reasons for grouping and analysing patient records. It focuses on the difference between groupings of patients with conditions, and groupings of intervention episodes. Using both enables better identification of the services required to meet the needs of the population, and better communication between purchasers and providers. It has potential for managing the whole healthcare system from a population based perspective.

About the Author: Jonathan Silverman, Associate Clinical Dean and Director of Communication Studies, School of Clinical Medicine, University of Cambridge, UK

Suzanne Kurtz, Professor of Communication in the Faculties of Education and Medicine, University of Calgary, Canada

Juliet Draper, Director of the UK Eastern Deanery Cascade Communication Skills Teaching Project, East Anglia, UK

Bibliographic Details

Title: Skills for Communicating with Patients, ...
Publisher: CRC Press
Publication Date: 1998
Binding: Paperback
Condition: Very Good
Dust Jacket Condition: No Jacket
Edition: 2nd Edition