Slic Solutions for Conflict : Setting Limits and Imposing Consequences in 2 1/2 Steps

In a world filled with conflict, manipulation, and boundary-pushing behavior, SLIC Solutions for Conflict  offers a calm and practical guide for addressing high-conflict behavior.

Drawing on decades of experience with high-conflict personalities, Bill Eddy, LCSW, Esq., and Ekaterina Ricci, MDR, present the 2½-step SLIC Solutions™ method: Setting Limits and Imposing Consequences. This approach helps you respond with confidence—replacing passive tolerance or reactive aggression with firm, respectful boundaries. 

Whether you’re dealing with narcissists, workplace bullies, difficult relatives, or escalating community tensions, SLIC Solutions equips you with the tools to be assertive without being aggressive, to protect your peace, and to strengthen the social fabric around you. With calm authority, it empowers readers to become more confident limit-setters—helping make families, organizations, and communities safer and more respectful places for all.

You’ll learn five key questions to help ensure your consequences are realistic and effective. With real-world examples from families, workplaces, courtrooms, and communities, this book provides actionable strategies to regain control in even the most challenging situations.

SLIC Solutions™ is the fourth core method in the internationally respected CARS Method® of conflict resolution—alongside Connecting (EAR Statements™), Analyzing options, and Responding (BIFF Response®). With clarity and compassion, this book shows how to communicate boundaries, follow through, and preserve relationships—without falling into manipulation traps.

Assert without aggression. Protect your peace. Strengthen your community.

Bill Eddy, LCSW, Esq. is a globally recognized thought leader on high-conflict behavior and the co-founder and Innovation Director of the High Conflict Institute. A pioneer in the development of High Conflict Personality Theory (HCP), he has transformed the fields of law, mental health, and dispute resolution with practical frameworks for managing individuals with high-conflict traits. Bill has over four decades of professional experience as a family law attorney, Licensed Clinical Social Worker, and senior mediator, including 15 years as Senior Family Mediator at the National Conflict Resolution Center. He has served on the faculty of the renowned Straus Institute for Dispute Resolution at Pepperdine University School of Law and held an academic appointment at the University of Newcastle Law School in Australia. An internationally sought-after keynote speaker and trainer, Bill has presented in over 30 U.S. states and 10 countries. He is the author of more than twenty books and writes a widely read blog on Psychology Today with millions of  views.

Ekaterina Ricci, MDR, MLS, is a dispute resolution expert and legal consultant specializing in cross-border negotiations, international diplomacy, and high-conflict dynamics. She is recognized for her interdisciplinary approach to resolving complex disputes where legal systems, organizational power structures, and cultural identities intersect. Ekaterina has served as a mediator, consultant, and policy advisor in international commercial and institutional disputes, contributing to resolution efforts in legal and multilateral settings. Her work draws on over a decade of experience integrating behavioral science, legal analysis, and narrative strategy to address high-stakes conflicts in courts, international forums, and corporate environments. She holds dual master’s degrees in Dispute Resolution and Legal Studies from Pepperdine Caruso School of Law, and a B.S. in Microbiology, Immunology, and Molecular Genetics from UCLA. She completed advanced training in diplomacy and international law through UN programs in Geneva. Ekaterina also teaches and speaks on conflict systems, trauma-informed mediation, and cross-cultural negotiation.