The Small Business Owner's Guide to a Good Night's Sleep Lib/E: Preventing and Solving Chronic and Costly Problems

How would you respond to embezzlement? How about allegations of sexual harassment? Or a serious accident involving a company vehicle?

Debra Traverso tells you how to prepare for the surprises most likely to throw small businesses off course. She helps you to anticipate both predictable hurdles and devastating ordeals, so that no crisis will catch you off guard. You'll have a plan for response, even if

- Your best employee resigns, taking your best client- Some inflated invoices are discovered by your accountant- Another company claims you've illegally used their logo- The EPA finds environmental hazards on your property

No need to waste emotions, time, money, and resources when a crisis hits. You can get a good night's sleep!

Debra Koontz Traverso teaches crisis management and prevention as an adjunct professor at Harvard University. She is a small-business consultant serving as the small-business expert for Workingwoman.com. Her book, Outsmarting Goliath, provides strategies to help small businesses defeat larger competitors. Traverso is copresident of WriteDirections.com, a company that offers consulting and teleclasses in business and personal writing. She lives in the Washington, DC, area.

Anna Fields (1965-2006), winner of more than a dozen Earphones Awards and the prestigious Audie Award in 2004, was one of the most respected narrators in the industry. Trained at the Actors Theatre of Louisville, she was also a director, producer, and technician at her own studio, Cedar House Audio.