Smart Talk: Contemporary Interviewing and Interrogation

Every profession has specific philosophies and approaches to effective communication; "Smart Talk: Contemporary Interviewing and Interrogation", First Edition, was designed to pinpoint those most useful to the criminal justice profession. "Smart Talk" covers both interviewing and interrogation techniques - along with their legal considerations - in a single volume. Exploring multiple approaches to interviewing, it clearly identifies communication techniques that improve the quality and quantity of information gathered from victims, witnesses, and perpetrators. Landmark cases and field accounts bring a real world application to the book and reinforce how strong communication skills lead to more successful case investigations. Provides essential interviewing and interrogation techniques. Provides the theory, philosophy and background for each approach so readers understand what the approach is and when to use it. Addresses techniques for interviewing special populations such as children, elders, and persons with disabilities and mental illness. Law enforcement professionals.

Denise Kindschi Gosselin, Ph.D.is a Professor Emeritus in the Criminal Justice & Sociology Department at Western New England University.  Her major publications as sole author are Crime and mental disorders: The criminal justice response, 2nd ed. West Academic Publishing(2019); Family and intimate partner violence: Heavy hands, 6th ed. Pearson (2019); and Interviewing and investigation: Smart talk, 2nd ed. Pearson (2019).

Dr. Gosselin is a certified instructor for Mental Health First Aid USA.She offers workshops for adults, offering modules in public safety and education certification through Cjtextbooks, Inc.  Her classes have included human service providers, peace officers, dispatchers, first responders, inmates, and corrections staff.  For more information visit cjtextbooks.com