Create profitable, lifelong customers in 60 minutes or less! Is poor customer service costing you sales? Anyone can read Smile in 60 minutes or less and start delighting customers and increasing revenue TODAY.
Packed with indispensable tips, proven techniques, and "must-do-now" strategies, Smile will help you generate immediate results.
Featured in STORES magazine by the National Retail Federation.
- Winner Foreword Reviews Book of the Year Award
- Winner Teachers' Choice Award for professional development
Transform your staff into superior customer service and sales professionals today no matter what their skill level or experience.
With this book, you’ll:
- Train your staff quickly and easily in friendly customer service and sales
- Increase sales, repeat business and positive buzz about you starting TODAY
- Convert dissatisfied customers into business evangelists
- Ask for the sale or donation and get it!
- Boost your sales and service confidence.
If you want sales and customer service training that’s easy to understand and won’t take months to pay off, then you’ll love Manecke’s essential training method.
Buy the book to start smiling your way to business success today!
Kirt Manecke is an award-winning author, and sales, marketing,fundraising, and business development specialist with over 30 years ofexperience surprising and delighting customers. A proven "natural"salesman, Kirt helps companies build lasting, profitable relationshipswith clients through strategic marketing and expert customer service.
Let Smile be your trainer!
Kirt wrote Smile: Sell More with Amazing Customer Service to promote and teach the simple premise that good service is good business - that if you treat your customers well, you will be rewarded inreturn. A crash course in customer service and sales- it's quick and easy to implement. You can readit in 60-minutes or less and start increasing your sales today. Kirt also wrote Smile & Succeed for Teens to ensure teens succeed in school, work, and life.
Kirt Manecke's passion for customerservice and sales began years ago, when he co-founded an award-winningstart-up - a specialty retail business in Michigan. Having worked atother businesses during college, Kirt wanted his own company to bedifferent and better; to train its employees in ways that would resultin more sales and profits, and it worked!
Kirt created and implemented an innovativesix-week training program that maximized customer satisfaction and sales by teaching employees many of the skills presented in Smile.
Winner of 8 awards, Smile is featured in STORES magazine, published by the NationalRetail Federation. Filled with sales techniques perfect for those in sales andsales management, Smile will help you create smiling customers.
Improve the customer experience today with the powerful customer relationshipmanagement and friendly sales techniques in Smile. Smile is consideredthe best of the best customer service books and sales books.
Kirt is a strong proponent of buying local to create thriving downtowns. Heshares his passion for land conservation and animal welfare throughvolunteer work.
