Bypassing the old circuit-switched hardware, softswitches streamline message traffic and provide a much more efficient service development environment. Along with SIP, this technology leverages Internet technologies to replace plain-old-telephone service. Developers who are freed up by softswitch technology to build cost-effective 3G serives will learn how it works and what applications it can support. Network managers making hard decisions about whether to deploy VoIP will learn pros and cons, costs and benefits, and most importantly how to separate myth from reality.
Frank Ohrtman has many years experience in sales of VoIP and softswitch platforms. His career in VoIP began with selling VoIP gateway switches for Netrix Corporation to long distance bypass carriers. He went on to promote softswitch solutions for Lucent Technologies (Qwest Account Manager) and Vsys (Western Region Sales Manager). The genesis of this book lies in answering customer objections to VoIP and, tangentially, softswitch technologies.
Mr. Ohrtman learned to perform in-depth research and write succinct analyses during his years as a Navy Intelligence Officer (1981-1991). He is a veteran of U.S. Navy actions in Lebanon (awarded Navy Expeditionary Medal), Grenada, Libya (awarded Joint Service Commendation Medal) and the Gulf War (awarded National Defense Service Medal). Mr. Ohrtman holds a Master of Science degree in Telecommunications from Colorado University College of Engineering (master's thesis: "Softswitch As Class 4 Replacement--A Disruptive Technology") and a Master of Arts degree in International Relations from Boston University.