Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies

Software engineering is of major importance to all enterprises; however, the key areas of software quality and software process improvement standards and models are currently geared toward large organizations, where most software organizations are small and medium enterprises. Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies offers practical and useful guidelines, models, and techniques for improving software processes and products for small and medium enterprises, utilizing the authoritative, demonstrative tools of case studies and lessons learned to provide academics, scholars, and practitioners with an invaluable research source.

Dra. Hanna Oktaba has a PhD in computer science from the University of Warsaw (Poland, 1982). She has been a professor of computer science at the Universidad Nacional Autónoma de México (UNAM) since 1983. She was part of the group that founded the Mexican Society of Quality for Software Engineering (AMCIS), where she has played mayor roles since then. She has been in charge of the MoProSoft and EvalProSoft projects for Mexican government program PROSOFT, since 2002. MoProSoft is a software process model for micro and small software development organizations and EvalProSoft is a process assessment method based on ISO/IEC 15504-2; both documents were accepted as Mexican national standards in August 2005. She was distinguished by Software Engineering Institute (SEI) as a member of International Process Research Group (IPRC), which purpose is to define the process research roadmap for the next 10 years. She is technical director of COMPETISOFT project, funded by CYTED, since January 2006. The general purpose of this project is to enhance competitiveness through process improvement in small and medium iberoamerican software companies; the project comprises 23 groups from 13 countries.

Mario Piattini has an MSc and PhD in computer science from the Technical University of Madrid and MsC in Psychology from the UNED, and is a Certified Information System Auditor and Certified Information Security Manager by ISACA (Information System Audit and Control Association). He is a professor in the Department of Computer Science at the University of Castilla-La Mancha (Ciudad Real, Spain). Author of several books and papers on software engineering, databases and information systems, he leads the ALARCOS research group of the Department of Information Systems and Technologies at the University of Castilla-La Mancha. His research interests are software process improvement, database quality, software metrics, software maintenance and security in information systems. Since January 2006, he has been General Director of the COMPETISOFT project.