Software quality assurance (SQA) systems are vital for software developers in the software and the electronics industries as well as for information systems divisions in organizations. This book, based on many years of consulting and teaching experience, is designed to serve three audiences: students at universities and colleges, participants in vocational training courses in the industry and practitioners/professionals. Each chapter will conclude with commonly raised questions, problems, short case studies, and topics for discussion. The methodology to be presented in the book conforms with the requirements of ISO 9000 standards (ISO 9001 Quality Management and Quality Assurance Standard and of ISO 9000-3 Guidelines for the Application of ISO 9001 to the Development, Supply, Installation and Maintenance of Computer Software). The topics that will be covered will conform with the requirements of most vocational training programs (e.g.. the American Society for Quality's training program for Certified Software Quality Engineers). The book is designed to include in its appendices a collection of useful templates and checklists containing items of great interest to practitioners and students, and is accompanied by an Instructor's Solutions Manual and PowerPoint Slides.

About the Author

Dr Daniel Galin currently serves as head of Information Systems Studies, the Ruppin Academic Center. In addition to his many papers, Dr Galin has also authored several books on the analysis and design of information systems as well as co-authoring (with Dr Z. Bluvband) a book on software quality assurance in Hebrew. His professional experience includes numerous consulting projects in software quality assurance and information systems design for major Israeli firms. He received his B.Sc., M.Sc. and D.Sc. from the Faculty of Industrial and Management Engineering of the Technion, Israel Institute of Technology, Haifa, Israel.

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