Authors Mark McKergow and Paul Jackson coach readers in the new methods of problem-solving. This revolutionary, practical alternative to traditional problem-solving processes will help readers identify what is working within an organization and amplify it—placing the focus on what is possible, rather than what isn’t.
Paul Z. Jackson is an independent training consultant with a wide variety of clients in both the public and private sectors. He has variously been a print journalist, senior producer at the BBC and university lecturer. He is also the author of Impro Learning. Mark McKergow has a PhD is physics and is now a consultant specialising in accelerated learning, management development and business strategy.