This manual provides answers to the quantitative exercises and some of the qualitative and team exercises found in Implementing Six Sigma, 2nd edition. As Forrest Breyfogle explains, "Defining the right problem to solve is perhaps harder than the mechanics of solving a textbook exercise. To help with this, I have included within some exercises discussions about the implication of a Smarter Six Sigma Solutions (S4) or Integrated Enterprise Excellence (IEE) approach for business problems."

About the Author:

Forrest Breyfogle is no newcomer to Six Sigma and quality management. He has been working with Six Sigma methods since its introduction in 1986. Mr. Breyfogle founded Smarter Solutions in 1992, after a 24-year career with IBM. Over the past decade Mr. Breyfogle has proven his expertise and built incredible credentials in the field. In 2001, he was selected as the Subject Matter Expert for APQC's Six Sigma Benchmarking Study. He serves as Quality Digests,' “Ask the Six Sigma Expert and has been interviewed by media forums, including CNBC Power Lunch and CNNfn. Mr. Breyfogle has also authored or co-authored five other books on Six Sigma and Lean methods. Forrest Breyfogle was honored for his cutting-edge approach to traditional Six Sigma methodologies in his book, Implementing Six Sigma, 2nd edition (ISS2) at the 2005 American Society for Quality (ASQ) World Conference. ISS2 is referred by many as the “how to” book recommended by ASQ, and is now receiving the coveted Phillip B. Crosby Medal. This honor is presented to the individual who has authored a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, or techniques of quality management.

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