Solving Employee Performance Problems : How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone

Anne Bruce

ISBN 10: 0071769072 / ISBN 13: 9780071769075

Published by Mcgraw-Hill Education, 2011

About this Item

nach der Bestellung gedruckt Neuware - Printed after ordering - Put problem employees on track to excellence in no time flat! Solving Employee Performance Problems is an all-in-one guide to skillfully handling every situation involving problematic employees. The authors' proven approach has been used by some of the most successful companies in business-and now you can apply the same method to your own organization. It's called the Performance Management Model, and it consists of four defined steps:AssessSet expectationsCoach and correctMeasure results With Solving Employee Performance Problems , you have all the tools and information you need to instantly evaluate and manage the performance of any employee, whatever the issue-from habitual tardiness to inappropriate use of technology to lack of leadership skills. The authors provide a scenario for each conduct problem and walk you through the steps for arriving at the best solution.Get the precision guidance you need to keep your workplace running like a well-oiled machine-with Solving Employee Performance Problems !Table of Contents Chapter 1: Set Expectations to Avoid Performance IssuesChapter 2: The 4-Step Model to Getting Performance Management Right Every TimeChapter 3: The Manager, Employee, and HR PartnerChapter 4: Communicate Clearly and OftenChapter 5: Accelerate Performance Success: From 0 to 60 with Real SituationsChapter 6: How Managers Can Be Proactive (and Not Reactive) with PerformanceChapter 7: 30 Starters for Tough Performance ConversationsChapter 8: Been Down That Road Before: Real-life Success StoriesChapter 9: Using The Strategies Successfully in Your Organization.

Seller Inventory # 9780071769075

Bibliographic Details

• Title: Solving Employee Performance Problems : How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone
• Publisher: Mcgraw-Hill Education
• Publication Date: 2011
• Language: English
• ISBN 10: 0071769072
• ISBN 13: 9780071769075
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 235W x 191H x 15D millimeters 235 millimeters width by 191 millimeters height by 15 millimeters depth
• Weight: 518 grams

About this title

Synopsis

Put every employee on the path to excellence!

Solving Employee Performance Problems provides the tools you need to handle the most difficult employees―from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate.

Taking a heavy-handed approach to such behaviors might make you feel good for a little while―but using the measured, proactive techniques outlined in this book will be better for you, your staff, and your business. With Solving Employee Performance Problems, you’ll learn how to take ownership of your employees’ behaviors, master conversations about poor performance, conduct productive follow-ups, and ultimately generate:

• Greater engagement and ownership of work
• Higher levels of collaboration and productivity
• Increased loyalty and retention rates
• Gainful ROI from everyone who works for you

There’s a direct link between growth of individual employees and organizational growth. Use Solving Employee Performance Problems to be someone who manages proactively. It’s the only way to make a positive difference in the life of your employee―and make a positive impact on the future of your company.

About the Author

Anne Bruce is the author of 16 business books and a consultant and speaker whose clients have included the White House, Ben & Jerry’s, Southwest Airlines, Sprint, IBM, GEICO, and Coca-Cola. She lives in Southern California.
Brenda Hampel and Erika Lamont, founding partners with Connect the Dots Consulting in Columbus, Ohio, create onboarding, leadership coaching, and team dynamics solutions for clients such as TJX Companies, Volkswagen Group of America, The Ohio State University Medical Center, Audi of America, Tween Brands, Nissan USA, and Greif Inc.