Sorted: Taming Wicked Problems with Smart Leadership Thinking

Wicked problems can never be solved-they can only be tamed.

And they're a lot more common than we might think. The wickedest problems include the climate crisis, war, terrorism, pandemics and mass refugee migrations. In organisations, we see wicked problems like environmental accidents, hostile takeovers, sexual harassment, health and safety failures, product recalls, industrial espionage and reputational damage.

Taming wicked problems requires people to be skilled in critical thinking, decision making, and complex problem solving. But frequently, our organisations and people aren't trained to be able to do these things.

In Sorted, risk and crisis management specialist Dr Clive Smallman thoughtfully and elegantly teaches how you can:

• Spot and identify wicked problems before they arise
• Tame wicked problems and contain their impact
• Learn from wicked problems to build reliably safe organisations
• Foster resilient, wicked leadership within yourself

Once you can spot, tame and learn from wicked problems, you'll be well on your way to turning wicked problems into wicked opportunities.

DR CLIVE SMALLMAN has more than 30 years' experience in research, educating and mentoring others in risk and crisis management. He has earned advanced degrees in AI and operational risk management and brings a formidable set of skills, experiences and knowledge to his work in equipping executive leaders to tame their wicked problems.