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Bibliographic Details

Title: Speaking Up
Publisher: Adams Media
Publication Date: 1997
Language: English
ISBN 10: 1558502580
ISBN 13: 9781558502581
Binding: Soft cover
Condition: good

About this title

Synopsis

Wouldn't you like to know just what to say to the people who make it difficult?

Your Boss, for instance? How about appliance repair people, auto mechanics, lawyers, wine snobs, and doctors? Haven't you ever wished you knew just what to say to the banker reviewing your loan application?

At one time or another, we all have to interact with overbearing and even intimidating figures like these. Mark Ruskin's Speaking Up shows how to hold your ground with all of them-and countless others. From getting a raise to getting your VCR fixed, from explaining the problems behind a failed project to extracting a refund for a faulty piece of merchandise, and from buying time to buying a new car. Speaking Up shows how to make the world of words work for you, not against you. And the principles it lays down work against even that most formidable of adversaries: IRS auditor!

About the Author

Mark Ruskin is a New Jersey-based freelance writer. He has been speaking up for himself for quite some time.

"About this title" may belong to another edition of this title.

Store Description

ZBK Books is an online retailer that specializes in the acquisition, sale, and recycling of books & media. We are dedicated to promoting sustainability, reducing waste, supporting literacy & education by giving used books a second life. Actively managing a growing inventory of over 300,000 units, ZBK is now processing, distributing, and reselling over 5 Million units/year B2B/B2C.

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ZBK International Inc
352 Washington Ave, Carlstadt, NJ, 07072, U.S.A.

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