How do firms live through and experience change? The authors examine four high-technology firms, providing a rich analysis of their routines, and illustrating how people are continually engaged with change. The book develops a broader concept of routine, and identifies the persistence of routine practices at a strategic level.

About the Author

Neil Costello is Head of Economics at the Open University. He has held a number of senior posts at the OU and elsewhere and has undertaken consultancy in international development. His teaching and research have increasingly been based around developing an understanding of real-life cases using explanations drawn from a wide range of theoretical positions.

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