Druck auf Anfrage Neuware - Printed after ordering - Julia M. Jonas examines stakeholder integration and its' dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its' complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders.

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Bibliographic Details

Title: Stakeholder Integration in Service Innovation
Publisher: Springer Gabler
Publication Date: 2017
Language: English
ISBN 10: 3658194626
ISBN 13: 9783658194628
Binding: Taschenbuch
Condition: Neu
Dimensions: 210 millimeters width by 148 millimeters height by 13 millimeters depth
Weight: 306 grams

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Publication in the field of economic sciences

About the Author

Julia M. Jonas works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. She received her PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems I – Innovation & Value Creation.

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