Stakeholder Integration in Service Innovation

Julia M. Jonas

ISBN 10: 3658194626 / ISBN 13: 9783658194628

Published by Springer Fachmedien Wiesbaden Sep 2017, 2017

About this Item

This item is printed on demand - it takes 3-4 days longer - Neuware -Julia M. Jonas examines stakeholder integration and its' dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its' complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders. 232 pp. Englisch.

Seller Inventory # 9783658194628

Bibliographic Details

• Title: Stakeholder Integration in Service Innovation
• Publisher: Springer Fachmedien Wiesbaden Sep 2017
• Publication Date: 2017
• Language: English
• ISBN 10: 3658194626
• ISBN 13: 9783658194628
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 210W x 148H x 13D millimeters 210 millimeters width by 148 millimeters height by 13 millimeters depth
• Weight: 306 grams

About this title

Synopsis

Publication in the field of economic sciences

About the Author

Julia M. Jonas works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. She received her PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems I – Innovation & Value Creation.