Ex-library paperback book with library stickers, labels and stamps on cover and inside. Cover is in good condition. Spine is tight. Pages are clean, free of markings, notes or stains. Ships from Friends bookstore to benefit Beaverton (Oregon) library.

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Bibliographic Details

Title: Getting Started in Service Design: A How-To-Do-It Manual for Librarians
Publisher: ALA Neal-Schuman
Publication Date: 2017
Language: English
ISBN 10: 0838915647
ISBN 13: 9780838915646
Binding: paperback
Condition: Very Good

About this title

Synopsis

"A Workbook that supplements Library service design: a LITA guide by Joe J. Marquez and Annie Downey."

About the Author

Joe J. Marquez holds an MLIS from the University of Washington iSchool and an MBA from Portland State University. He has presented and written on service design, UX tools, library space assessment, website usability, and marketing of the library. His current research interests include service design in the library environment and space usage assessment. He is the cofounder of the LUX Service Design consulting firm. He is the coauthor (with Annie Downey) of Library Service Design. He is an academic librarian in Portland, Oregon. In 2017, he was awarded the first Future of Librarian Fellowship from the ALA Center for the Future of Libraries.

Annie Downey holds a PhD in higher education and an MLS from the University of North Texas. She has written and presented on service design, critical librarianship, information literacy, K 20 library instruction, assessment, and academic library administration. Her other books include Critical Information Literacy: Foundations, Inspiration, and Ideas and Library Service Design (with Joe Marquez). She is an academic librarian in Portland, Oregon. In 2017, she was awarded the first Future of Librarian Fellowship from the ALA Center for the Future of Libraries.

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Store Description

The Book Corner is a used book store operated by the Friends of the Beaverton Library. The Friends group is a nonprofit organization that donates the proceeds of book sales to supplement programs and materials for the two libraries in the Beaverton (Oregon) area.

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Seller's business information

New Friends of the Beaverton City Library
12470 SW 5th Street, Beaverton, OR, 97005, U.S.A.

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