This text is highly recommended for managers and serious students of quality. Major US companies issue this reference and training manual to all managers during their quality training. This volume is also very valuable as a stand-alone reference on using statistics with a business and quality perspective.

About the Author

Hitoshi Kume, a recipient of the Deming Prize, is a world-renowned authority on quality. He is the author of many books and articles on quality and statistical methods and is currently a professor at Tokyo University.

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