Step Change Total Quality: Achieving World Class Business Performance
Language: English
Published by Springer, 1995
- Hardcover
- New
Seller: California Books, Miami, FL, U.S.A.California Books
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- Title
- Step Change Total Quality: Achieving World Class Business Performance
- Author
- Spenley, P
- Publisher
- Springer
- Publication year
- 1995
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0412642700
- ISBN 13
- 9780412642708
- Edition
- 2nd Edition
This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.
"Synopsis" may belong to another edition of this title.
About the Author
Paul Spenley is director of Pera International's Quality Management consultancy.
"About the title" may belong to another edition of this title.
California Books
Miami, FL, U.S.A.
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