Paperback Pages Number: 228 Language: Simplified Chinese Publisher: Shantou University Press; 2nd edition (February 1. 2011). Eight-step. customer management: service-oriented enterprises to achieve the perfect customer relationship eight steps is one to help you increase customer goodwill and shaping a positive interactive relationship. and create common points of interest and practical professional books. By starting from scratch. the renowned U.S. service industry entrepreneurs Mary Naylor.

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Bibliographic Details

Title: Step eight. customer management: service-oriented enterprises to achieve the eight steps of the perfect customer relationship [Paperback](Chinese Edition)
Publisher: Shantou University Press; 2nd edition (February 1. 2011)
Language: Chinese
ISBN 10: 756580083X
ISBN 13: 9787565800832
Binding: paperback
Condition: New

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