Title: 55 Steps to Outrageous Service: Outrageous Service Principles to Better Serve Your Customers
Publisher: Parkhurst Brothers Publishers Inc
Publication Date: 2011
Language: English
ISBN 10: 1935166182
ISBN 13: 9781935166184
Binding: Paperback
Condition: new

About this title

Synopsis

Handbook for managers and leaders in business and orginazations who seek to enhance customer or client experience.

About the Author

Greg Hatcher has earned nearly every accreditation and award posible for an insurance-sales professional: CLU, CHC, ChFC, RHU, and REBC. He started and operated The Hatcher Agency in Little Rock, Arkansas, a top-performing agency in its market. Hatcher has served hs community in many roles, recently as president of Kiwanis Club 99, one of the largest and oldest Kiwanis clubs in the world.

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