Sticking Points: How to Get 5 Generations Working Together in the 12 Places They Come Apart

Updated with new findings on Gen Z!
With five generations in the workplace at once, there’s bound to be some sticking points.

This is the first time in American history that we have five different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1946–1964), Gen X (born between 1965–1980), Millennials (born 1981–2001) and Gen Z (born 1996–present). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 5 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes towards:

• Managing one’s own time
• Texting
• Social media
• Organizational structure
• Clothing preferences

If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team.

Sticking Points is a must-read book with insights that will help you understand the generational differences you encounter. It also teaches us how we can learn to speak one another’s language, engage with different generational personalities, and get better results together.

HAYDN SHAW is a leading expert on helping the four generations work better together. He has worked with more than fifteen hundred businesses, nonprofits, and governmental organizations. He is a business consultant for FranklinCovey specializing in leadership, trust, and personal productivity methodologies, as well as a speaker and consultant with religious organizations. Haydn was hailed as a "leadership guru" by the Washington Post and an "expert on cultural differences at the office" by TIME. The father of four Millennials, Haydn lives with his wife, Laurie, in a multigenerational household in Illinois.

Haydn blogs about generations and other leadership topics at mygenerationalcoach.com.