The nature and impact of workplace bullying is addressed in this comprehensive overview. From the perspective of the human resources (HR) department, this practical guide provides the tools to both investigate interpersonal conflict and eliminate the problem. Policy models that not only tackle harassment issues but also implement strategies that comply with legislation are also presented. HR practitioners will learn to handle harassment at all levels of employment and, as a result, create productive work environments.
Teresa A. Daniel is the president and owner of Inside Out HR Solutions. She is a professor of human resource management, business law, and organizational behavior at numerous universities, including Marshall University and Ellis College. She lives in Ashland, Kentucky.