A Strategic Guide to Technical Communication

A Strategic Guide to Technical Communication provides specific strategies for writing in the principal technical writing genres: instructional sets and procedures, proposals, operational manuals, usability testing and reporting, and technical reports. This text also examines relevant principles of graphic design, visual presentation of complex information, document design, and online documentation. Each chapter includes exercises and assignments that make highly theoretical information accessible and useful to the reader.

Heather Graves is the author of Rhetoric in(to) Science: Style as Invention in Inquiry, the co-author (with Roger Graves and Lester Faigley) of The Brief Penguin Handbook, Canadian Edition (2006), and the co-editor (with Roger Graves) of Inkshed: Newsletter of the Canadian Association for the Study of Language and Learning. Roger Graves is Associate Professor and Director of Writing and Technical and Professional Communication at the University of Western Ontario. He has researched and written about the teaching of writing in Canadian universities since 1990, and is the co-editor (with Heather Graves) of Writing Centres, Writing Seminars, Writing Culture: Teaching Writing in Canadian Universities (2006).