Strategic Information Management

Today, there are few in senior management positions who can afford to ignore modern information technology, and few individuals who would prefer to be without it. Modern IT is key to organizational performance; yet we often assume the benefits will occur without forethought or effort. As managerial tasks become more complex, so the nature of the required information systems changes – from structured, routine support to ad hoc, unstructured, complex enquiries at the highest levels of management. If taken for granted, serious implications can arise for organizations.

This fifth edition of Strategic Information Management has been brought fully up to date with recent developments in the management of information systems, including digital transformation strategy, the issues surrounding big data and algorithmic decision-making. The book provides a rich source of material reflecting recent thinking on the key issues facing executives, drawing from a wide range of contemporary articles written by leading experts in North America, Europe, and Australia. Combining theory with practice, each section is fully introduced, includes further reading and questions for further discussion.

Designed for MBA, master's level students, and advanced undergraduate students taking courses in information systems management, it also provides a wealth of information and references for researchers.

Robert D. Galliers is the University Distinguished Professor Emeritus, formerly Provost, at Bentley University, USA; Professor Emeritus, formerly Dean, at Warwick Business School and Honorary Visiting Professor at Loughborough University, UK. Previously, he was a Professor and Research Director at the London School of Economics and Head of the School of Information Systems at Curtin University, Australia.

Dorothy E. Leidner is the Randall W. and Sandra Ferguson Professor of Information Systems at Baylor University, USA; a Senior Research Fellow at Lund University, Sweden, and a Visiting Professor at the University of Mannheim, Germany. Previously she was an Associate Professor at INSEAD, France and held Visiting Professorships at ITESM, Mexico and the University of Caen, France.

Boyka Simeonova is an Assistant Professor at Loughborough University, the Director of the Knowledge and the Digital Economy Network, the Deputy Director of the Centre for Information Management, and a Fellow of the Higher Education Academy, UK.