Strategic Knowledge Management Technology

Strategic Knowledge Management Technology applies the knowledge-based view of the firm, which builds on the resource-based theory. The value shop is identified as the typical value configuration for knowledge firms. This book applies a stages of growth model for knowledge management technology, where firms develop from the person-to-tools strategy, via the person-to-person strategy and the person-to-documents strategy, to the person-to-systems strategy. The case of law firms is extensively explored. IS/IT strategy for knowledge management is developed within the framework of the Y model.

Dr. Petter Gottschalk is Professor, Information Management at the Norwegian School of Management. He is teaching strategic knowledge management technology to undergraduate and graduate students in Norway and China. He is conducting knowledge management research in law firms in Norway and Australia. Professor Gottschalk earned his MBA at the Technical University Berlin, Germany, his MSc at Dartmouth College and MIT, USA, and his DBA at Henley Management College, Brunel University, UK. His executive experience includes CIO at ABB and CEO at ABB Datacables.