Title: Strategic Management of Healthcare Organizations: A Stakeholder Management Approach (Strategic Management Collection)
Publisher: Business Expert Press
Publication Date: 2014
Language: English
ISBN 10: 1606497723
ISBN 13: 9781606497722
Binding: Soft cover
Condition: New

About this title

Synopsis

Perhaps no industry today faces greater challenges than healthcare, and industry professionals are seeking novel solutions to the problems they encounter every day. Unfortunately, much of the conventional wisdom in business is based on theories developed in manufacturing organizations; however, running a healthcare organization like a factory can lead to dissatisfaction of some of the firm's most important stakeholders, including patients, managers, and employees, and it may even lead to inefficiency! Stakeholder theory offers an alternative approach that directly addresses these and other problems in healthcare organizations. It is based on developing trusting and productive relationships with stakeholders that lead to high levels of value creation, as indicated by stakeholder satisfaction, innovation, efficiency, and growth. This practical book includes state-of-the art thinking on stakeholder theory and strategic management to encourage a broader and more enlightened view of management. It outlines a process that is applicable to all levels of a healthcare organization, including evaluation of trends in the external environment that need to be addressed, analysis of internal resources, generation and selection of innovative solutions to the problems a firm is facing, and development of an action plan and control system to ensure that solutions are implemented and successfully address the most pressing issues.

About the Authors

Jeffrey Harrison is a University Distinguished Educator and the W. David Robbins Chair of Strategic Management at the Robins School of Business, University of Richmond. His research on strategic management and stakeholder theory is contained in 13 books and dozens of articles published in the most highly regarded journals. It has been cited over 21,000 times, according to Google Scholar. Dr. Harrison is an editor at Journal of Business Ethics and sits on several prestigious editorial boards. He has consulted and provided training to dozens of organizations in the U.S., South America and Asia on a wide range of strategic, entrepreneurial and other business issues.

Associate Professor of Management; Virginia Commonwealth University, Richmond, VA

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