Strategic Operations : Competing Through Capabilities

Hayes, Robert H., Upton, David M., Pisano, Gary P.

ISBN 10: 0684823055 / ISBN 13: 9780684823058

Published by Free Press, 1996

About this Item

Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Seller Inventory # GRP17028012

Bibliographic Details

• Title: Strategic Operations : Competing Through Capabilities
• Publisher: Free Press
• Publication Date: 1996
• Language: English
• ISBN 10: 0684823055
• ISBN 13: 9780684823058
• Binding: Hardcover
• Condition: Good
• Weight: 2.242 pounds

About this title

Synopsis

Designed for the second year elective opted by a third of the student body at the Harvard Business School, Hayes, Pisano and Upton break new ground in this text/casebook by emphasizing the manufacturing process itself as a competitive weapon. Today, companies typically adopt one or more of a growing number of improvement programs, such as TQM (Total Quality Management), JIT (Just-in-Time) production, and DFM (Design for Manufacturability).The majority of these improvement efforts, according to recent surveys, have not been successful. By pinning their hopes on a few best-practice approaches, managers implicitly abandon the central concept of a strategy in favor of a generic approach to competitive success. In clear, accessible prose, the authors propose a new explanation for the problems companies face by specifying the kind of competitive advantage each company is seeking in its marketplace and articulates how that advantage is to be achieved.

About the Author

Robert H. Hayes, one of the world's leading authorities on production and operations strategy, is Philip Caldwell Professor of Business Administration at the Harvard Business School.