This manual parallels the main text, THE SKILLED HELPER. The manual allows you to complete self-development exercises as well as practice communication skills and each of the steps of the model in private before using them in actual face-to-face helping interactions with others.

About the Author

Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counselling, business and organization effectiveness, management development, the management of innovation and change, leadership and organization politics and culture. He also conducts workshops in these areas and is a consultant at a variety of companies and institutions worldwide.

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