Succeed With Senior Clients: A Financial Advisor's Guide To Best Practices

Finally! A book for financial professionals that spells out what you need to do with your aging investors. An advisor has an average of 7 clients with some kind of cognitive impairment. Yet nowhere in the industry's many sources of information is there a good clear description of how you are supposed to manage them as they become less capable and more vulnerable to abuse. No wonder it has been unclear until now. The only people writing to the financial services field about aging issues are from within the industry itself. It takes those from outside with specific aging expertise to help you, the advisor find a clear path to follow. Aging experts Carolyn Rosenblatt, RN and elder law attorney and Dr. Mikol Davis, a geriatric psychologist have joined their skill sets and offer you a first of its kind work on success strategies with your aging clients. This is not another book about retirement. Instead it addresses the thornier questions about aging such as diminished capacity, financial elder abuse, working with aging client's families and what the regulators all want you to do to keep your older clients safer. Would you recognize diminished capacity? Would you know how to document it and what to do next? Succeed With Seniors gives you the word descriptors to use and lays out a path from when you see the signs to documentation, escalation and approaching the problematic client. Whether you work for a large organization a medium sized firm or you're an independent in a solo office, you will benefit from building expertise with aging clients from reading this book. Besides offering practical tips for everyday use as well as time-saving checklists, this unique work helps you see your aging client from a distinctly problem solving point of view. Never worry again that you don't know what to do next when a client shows signs of cognitive decline. Build your confidence today with the guiding hand of two experienced aging experts at your side.

Carolyn Rosenblatt, R.N. and elder law attorney, has over 45 years of combined experience in her professions. She practiced nursing for 10 years and had a legal practice for 27 years before becoming an aging expert and consultant. She and her husband, geriatric psychologist Dr. Mikol Davis, founded AgingParents.com, a mediation and consulting service for families, and AgingInvestor.com, offering educational training and products for professionals facing aging issues. They focus on diminished capacity, elder abuse, family conflicts and financial decision-making. Ms. Rosenblatt has been quoted in the New York Times, Wall Street Journal, Financial Planning, Next Avenue, AARP, Money, the National Safety Council Journal and many other sources, as well as appearing on numerous radio shows answering questions about aging clients. Ms. Rosenblatt blogs weekly at Aging Parents, on Forbes.com. She is published in national legal and nursing journals on the legal aspects of caregiving, mediating family conflict, elder abuse, diminished capacity and the health care issues of aging. She is a frequent speaker for organizations, care facilities and professional groups. She is the author of The Family Guide to Aging Parents: Answers to Your Legal, Financial and Healthcare Questions. She also wrote Working With Aging Clients: A Guide for Legal, Business and Financial Professionals, published by the American Bar Association. One of her essential missions is to prevent financial abuse of elders. Dr. Mikol Davis, clinical psychologist and gerontologist, has over 44 years of experience as a mental health provider. He has served all age groups in general practice. In 2008, he began his focus on geriatric clients and co-founded AgingParents.com with his wife, Carolyn Rosenblatt. Together they help families resolve disputes related to aging loved ones. Dr. Davis has expertise in diminished capacity for decision- making in aging adults. He provides evaluations for testamentary capacity, financial decision-making capacity and offers treatment for elders with anxiety, depression and other difficulties. He helps clients resolve intergenerational conflicts and communication issues. He creates many online courses and products to assist professionals and the public with understanding aging issues. Dr. Davis and Ms. Rosenblatt share a passion for elder abuse prevention. As of this writing, they have been happily married for 33 years.