Success for the New Global Manager: How to Work Across Distances, Countries, and Cultures

As globalization has evolved from being the latest corporate buzzword to a basic economic reality, more and more organizations are realizing that they need managers with skills that translate well to the international arena. But unfortunately many organizations do not know how to identify and develop people for such complex responsibilities. This book-from the Center for Creative Leadership, ranked #1 worldwide in leadership education in a BusinessWeek survey-shows how. Success for the New Global Manager explains what new global managers-those who manage across distance, countries, and cultures- look like and presents four explicit skills they must have to succeed in this new reality. It shows managers how to identify and grow these new capabilities and how to adapt the skills they already possess to a broader global context. And it advises organizations on how they can help managers acquire these important capabilities.

Maxine Dalton is director of the Leading in the Context of Difference practice area at the Center for Creative Leadership (CCL).

Chris Ernst, a research associate at CCL, focuses on globalization issues and changing demographics.

Jennifer Deal is a research scientist at CCL, concentrating on executive selection and global leadership issues.

Jean Leslie is Manager of Instrument and Development Research at CCL, where she studies the impact of multirater feedback and assessments on individuals, teams, and organizations.