By following the recommendations in the units, nursing home staff and family members will be prepared to support patients' communication efforts and understand how to avoid disastrous communication breakdowns.
- A series of "how-to" in-service programs make this resource extremely practical and easy to use.
- Real-life examples, case studies, and scripts from actual encounters with patients help readers see how to apply concepts to the patient care setting.
- Self-study questionnaires, checklists, and quizzes reinforce the material.
- Useful, full-page charts highlight key information and are ideal as overheads in training sessions.
- Suggestions for group interaction, role playing, and patient activities provide strategies for effective communication.
- A new chapter addresses issues related to communicating with persons in the last stages of Alzheimer's disease.
- Two additional appendices (a Model Case Study and Sample Scripts) provide examples of how the concepts apply in real-life situations.
- Learning Objectives have been added to the beginning of each chapter, along with the Standard Outline, Premise, and Definitions features, to set a clear course for the teacher and student.
- The overheads in Appendix II have been reformatted for ready-use by instructors.