This book equips managers and professionals with effective management tools and strategies, as well as important concepts to help them combat current challenges and problems. It provides a holistic and practical approach to lean and quality management throughout the business value chain. The author describes comprehensively how management strategies and problem-solving tools enable companies to concentrate on value-adding activities and processes to achieve the competitive advantage. This allows managers to choose the proper tool and strategy for each situation and use it effectively.

A wealth of best practices, industry examples and case studies are also included.

About the Author

Marc Helmold is a Professor at the iubh International University (IUBH), Berlin Campus, Germany. He teaches Bachelor, Master and M.B.A. students in lean management, (total) revenue management, negotiations in the international context, performance management, supply management, general management, strategic management and supply chain management. Prior to this position, he had several top management positions in automotive and railway companies. In parallel, he owns the consultancy MaHeLeanCon and supports international transactions and market entry strategies.

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