Supervisor, Manager, Leader; T. This item is unavailable.Supervisor, Manager, Leader; T

"A concise, practical handbook for bosses of all stripes."
— Kirkus Reviews

Nobody hands you a manual the day you become someone's boss. But what if they did?

Supervisor, Manager, Leader: The Basics of Being a Boss fills that gap with thrifty-three years of hard-won experience from someone who learned these lessons the difficult way. This is not theory. It is a practical, no-fluff foundation for anyone suddenly responsible for other people's performance, conduct, and careers.

• Understand the critical difference between supervising, managing, and leading people
• Master first line supervision essentials, from core values to progressive discipline
• Build ethical, values-based leadership that earns respect without demanding it
• Develop communication skills and collaboration strategies that drive real results
• Learn how to hold your team accountable while coaching and mentoring them forward
• Navigate public safety crisis leadership and high-stakes decisions with confidence

Mike Kraus does not lecture. He shares the sleepless nights, the hard calls, and the moments that tested everything he believed about being a good leader. Whether you are stepping into your first supervisory role of looking for business management help that actually works in the field, this book delivers.

Buy today before the price changes.