Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (70-271)

MOAC,, Craig Zacker

ISBN 10: 047006627X / ISBN 13: 9780470066270

Published by John Wiley & Sons, 2005

About this Item

Very Good .Ships From Multiple Locations.

Seller Inventory # ERICA829047006627X4

Bibliographic Details

• Title: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (70-271)
• Publisher: John Wiley & Sons
• Publication Date: 2005
• Language: English
• ISBN 10: 047006627X
• ISBN 13: 9780470066270
• Binding: paperback
• Condition: Very Good
• Book Type: book

About this title

Synopsis

A complete program of textbook, lab manual, and software, this Microsoft Official Academic Course provides everything students need to build the knowledge and skills necessary to support end users and computers running the Windows XP operating system. In addition, this textbook will help students to prepare for the Microsoft Certified Desktop Support Technician examination 70271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System. The Microsoft Certified Desktop Support Technician is a new two exam credential available from Microsoft Learning. The certification is directed at the skills needed for working in a variety of environments, including corporate environments as well as support for home users via phone support, remote support, and retail counter support. A complete set of instructor resources supports the book.