The Sustainability of Financial Innovation in E-Payment Systems

The financial system is the heart of an economy and payment systems are the nerves. As we shift towards a cashless economy, it is essential to understand the perception of customers towards digital transactions to design effective and viable E-Payment Systems (EPSs).

Drawing on ten years of research in India and around the world, ‘The Sustainability of Financial Innovation in E-Payment Systems’ presents a timely and important model for the long-term viability of EPSs and gives real-world strategies for creating a positive, tangible economic impact.

Academics, policy makers, commercial decision-makers, and researchers will find this volume indispensable as they seek to maximise the positive impacts of today’s rapid, ongoing changes.

Deepa Jain is currently Faculty in the Department of Management at Ideal Institute of Management and Technology, Affiliated to Guru Gobind Singh Indraprastha University, Delhi, India.

Manoj Kumar Dash is currently Faculty in the Department of Management Studies at ABV-Indian Institute of Information Technology and Management, Gwalior (M.P.), India.

K. S. Thakur is currently Faculty, School of Commerce and Business Studies, Jiwaji University, Gwalior (M.P.), India.